Q-Lab Extended Warranty
All new testers come with a factory 1 year warranty on parts. You can extend your warranty to 2 years at no cost!
Follow the steps below to get started!
Create an account on
Q-Portal
Q-Portal is Q-Lab’s online customer information portal. If you already have an account, simply log in with your username and password.
Register your new Q-Lab tester
To do this, you'll need the tester's unique serial number.
Complete the commissioning checklist
The checklist ensures proper setup of your new tester for years of trouble-free operation.
The benefits of creating a Q-Portal account and registering your tester don't stop at the Extended Warranty.
As a Q-Portal user, you'll receive the following benefits:
Ordering & Pricing
View your order information and invoice documents, tracking info, etc.
Contact the Q-Lab Order Desk via the online message board
Asset Center
Access important documents related to your tester, including operating manuals, plumbing and wiring diagrams, and more
Report an issue directly to the Q-Lab repair team
View warranty information and register newly purchased testers for a 2 year extended factory warranty
Standards
See which international test standards your Q-Lab tester can meet, including ones from ASTM, ISO, SAE, IEC, GB, and more
Confirm proper tester configuration and programming for these standards
Test Services
See your test history for your exposure test from our test facilities in Florida, Arizona, Germany, or China
Download documentation and photos related to your tests
Search historical weather data
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